FREE DELIVERY ON ALL PRODUCTS
We aim to deliver in between 3-8 weeks however depending on availability we may have to deliver within 10-12 weeks. We will always keep you updated on the arrival date.
Who do you use for delivery?
We use 3 different courier companies to handle our orders, DHL, Interlink, Ketra and Dachser, each one selected depending on the final destination, postcode and weight. Tracking you order is very simple, once it has been dispatched simply log into your account to view your tracking number and details of how to track the item.
Returns and Refunds
Cancellation of made-to-order products
All deliveries are curb side only! If extra assistance is required please call Walton Furniture to arrange. Please note that this will incur an extra charge.
We will refund your original delivery charge when a product is faulty or damaged, but not when a product is simply unwanted.
Recycling of Packaging
Walton Furniture and its delivery partners do not offer collection and subsequent disposal of packaging materials and wooden pallets supplied with
your order. It is therefore buyers responsibility to dispose of them. If you have any questions about local facilities in your area please contact your local council.
Damaged or missing parts must be notified to us within 2 days of receipt by e-mail. All original packaging MUST BE KEPT for inspection. We will respond and advise what course of action must be taken in these circumstances.